Click "Get Started" on GoldFX, and create an account with us. After registration, you’ll receive an email with your MT5 login credentials to access the platforms and start trading.

To proceed with closing your account, we require that any open positions are closed and that you withdraw any outstanding balance. Lastly, please send an account closure request to support@goldfx.com

Clients can have more than one account with us. We understand that some traders have multiple trading strategies or require multiple account types to facilitate their trading. Please note you can have up to 3 accounts.

You have to provide us with a valid Proof of Identity document and a Proof of Residence document that shows your name and address and was issued within the last 6 months. An Appropriateness Test is also required.

You can upload your documents during the registration process. Alternatively, you can email your documents to our support team at support@goldfx.com

As Proof of Identity, you are requested to provide a scan of a government-issued identification document like a Passport, National ID, or Driving License. Should you want to submit a National ID, both front and back pages are required. As Proof of Residence, you are requested to provide a scan of a recent (up to 6 months) utility bill (water, gas, electricity), local authority tax bill, bank statement, or any other document same as the aforesaid.

You can request a withdrawal by logging into "Member's Area," clicking "Funding," selecting "Withdrawal," and following the instructions. Lastly, you will receive an email confirming your requested withdrawal.

You can deposit money by logging into "Member's Area", clicking "Funding", selecting "Deposit", and following the instructions.

GoldFX ensures that you cannot lose more than your total deposits. GoldFX also provides a stop out level, which will cause trades to be closed when the margin level reaches 30%. The stop-out level will depend on the account type and jurisdiction under which you are registered.

Withdrawing funds should be credited to your account within three to five business days since the withdrawal request is approved.

Yes, you can withdraw money when you still have an open position if your account margin level is below 30%. When you withdraw money the margin level will decrease and if your account isn't healthy, your position will automatically stop.

You can change your MT5 password either by logging in to Member's Area, clicking "Trading Accounts", clicking the 3-dot button and selecting "Reset Password". Alternatively, you can you can request to change your password by contacting our support team at support@goldfx.com

Once you complete the verification process on our website, your MT5 account will automatically be verified.

Follow the steps below to download the MT5 Platform:

1. Log in to your GoldFX account
2. Click on the category "Trade"
3. Choose which MT5 Platform suits you best among Windows, MacOS, Android and iOS and download it
4. Install the file on your device and open it
5. Fill in the options login and password and click login

The Spread is the difference between the Bid and Ask prices, and it is what you pay to the broker in exchange for placing the order through them. As a result, trades begin in a negative number because you must cover the spread before you can begin to profit. Spreads are typically floating and fluctuate based on liquidity and volatility. Volatility is influenced by liquidity and vice versa.

A Stop-Loss order may serve as an additional risk minimization strategy. You can apply for a stop-loss order by choosing the price that matches the amount of money you are willing to risk. You can set it upon the opening of a trade or you can modify the trade at any given point. A stop-loss must be placed below the current market price on Buy positions, and above the current market price on Sell positions.

A Take Profit order is used to lock in profits at a specified price, or potentially to limit further losses after a substantial gain. You can set it up upon the opening of a trade or you can modify the trade at any given point. A Take Profit must be placed above the current market price on Buy positions, and below the current market price on Sell positions.

The stock exchange working hours are: USA 15:30 pm - 21:30 pm GMT+1 EU 08:00 am - 16:30 pm GMT+1 UK 09:00 am - 17:30 pm GMT+1

You can view your trading history by logging in to Member's Area, clicking "Trading Accounts" and selecting "Trading History". Alternatively, you can send an email to our dealing team at dealing@goldfx.com.

To calculate your profit, you multiply the difference between the position's closing and opening prices by the size of the position to determine your profit. For example, you multiply $2 by 2000 CFDs to earn a profit of $4000 ($29.60 - $27.60 = $2).

In order to place a trade, firstly, you need to log in to your account. In the MT5 terminal click "View" and find the market of interest in the "Market Watch" window. Then:

1. Go to Quotes
2. Tap the symbol you want to trade and then tap New Order
3. Set your order parameters (i.e. Stop Loss, Take Profit, etc.)
4. Tap Buy or Sell if you want to open a Market order
5. To set a pending order, tap Instant Execution or Market Execution (based on your account type and trading instrument) to bring up a list of order types
6. Choose one of the pending order types from the dropdown menu and set your order parameters (i.e. Price, Stop Loss, Take profit, etc.)
7. Tap Place
8. You will then receive a notification that the order has been opened successfully

In order to close or modify an order, you should:

1. Go to Trade
2. Tap an order to see its details (Price, S/L, T/P, order ID, etc.)
3. Press and hold the order, then tap either Modify position to modify or Close position
4. Tap Modify once modified or Close with Loss/Profit to confirm the appropriate action
5. You will receive a notification when the order is closed

Yes, there is.

Example:
In the event that there is no trading activity (i.e. trading/deposits) in your account for a set period of at least 6 months, your account will be regarded to be 'inactive'. Inactive accounts are charged a monthly dormant maintenance fee of USD 50 or the full amount of the free balance in the account, in the case that the free balance is less than USD 50.

Security awareness is the understanding and knowledge of potential security threats as well as best practices for protecting your personal and organizational information from those threats.

Security threats are becoming more sophisticated and common, with serious consequences such as data breaches, financial loss, and reputational harm. Individuals and organizations can benefit from security awareness by remaining vigilant and taking proactive measures to protect themselves from potential threats.

Phishing attacks, malware infections, password breaches, social engineering, and physical theft or loss of devices are examples of common security threats.

Some of the best practices include using strong passwords, keeping the software and operating systems up to date, being cautious of suspicious emails and links, limiting access to sensitive information, and regularly backing up important data.